"Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 Feet" (William Morrow), by Heather Poole: Want to impress the flight attendant on your next trip? Make eye contact. Say "please" and "thank you." Remove your earphones when asked a question. Be nice to your fellow passengers.
Monday 5 March 2012
Veteran flight attendant describes life in the sky
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